CAST is an internal tool at CQG, Inc. It has been around a long time. CQG knows their FCM partners appreciate it as it’s a tremendous value add for provisioning users and managing user risk.

FCMs are some of the most important partners/customers to CQG so we needed to improve CAST to make it more usable, modern and make workflow and monitoring powerful and efficient.

We needed to determine:

• What’s working now, what’s not?

• What functionality is needed that is missing?

• Start with a small amount of functionality, then expand

• What are things named?

• How can I find them easily

• Are things grouped logically

• How do I navigate around?

• Where do I find the tools I need?

• What happens when I click?

• How can I view more than 1 piece of information at a time?

The new and updated product would need to be able to:

• Use any browser, any screen size

• Build it on modern architecture and technologies

Make workflow more efficient by:

• Eliminating unnecessary navigation

• Cleaning up naming, hierarchy, amount of content on pages so he doesn’t have to “hunt and peck”

• Give Tech a consistent interaction model, by establishing clear workflow, first click here, then click here, etc.

• Maximize screen real estate, not so much blank space.

• Enable side by side comparison.